This Policy does not apply to the practices of other websites (including adidas websites). These service providers have access only to such personal information needed to perform their functions and are contractually obligated to maintain the confidentiality and security of your information. We create bras and tights for female athletes who play just as hard as the men. Beli produk adidas mulai dari sepatu, pakaian, aksesoris fashion, jersey, sepatu bola, pakaian olahraga, running dan lainnya secara online di adidas Indonesia 1-855-823-4327 Mon to Fri, 8am to 7pm EST. If there are material changes to this Policy or in how adidas will use your personal information, we will notify you by prominently posting a notice of such changes prior to implementing the change. Please enter a valid e-mail address. You may also request additional details about our information practices, including the categories of personal information we have collected about you, the categories of sources of such collection, the business or commercial purpose for collecting or selling personal information, the categories of third parties with whom we share and sell your personal information, the categories of personal information we have disclosed and sold about you in the preceding 12 months, and the categories of third parties to whom we sold personal information in the preceding 12 months. These third-party companies may not recognize browser “Do Not Track” signals. adidas America, Inc. ("adidas" or "we", "us", or "our") is committed to protecting the privacy of your personal information. Please be careful about what you disclose and do not post any personal information that you expect to keep private. Voucher valid for 15 days after receipt and is only redeemable online and in adidas concept stores. Personal information will be collected for each contest/sweepstakes only if you voluntarily submit it to our sponsors or us. We allow these third-party companies to use cookies, web beacons, pixel tags and similar technologies to collect or receive information about your interaction with us on our Website and elsewhere on the internet (“Tracking Data”) and use such Tracking Data to display ads for adidas and other companies when you visit this or other websites. Accède directement aux derniers drops de sneakers, aux sorties lifestyle, aux nouveautés sport et à toutes les tenues faites pour exprimer ton propre style. We also use Usage Information to provide statistical "ratings" information in aggregated form to our partners and other third parties about how our users collectively use the app. You may still see ads to adidas products, but they may be less relevant because they aren’t based on your preferences. This allows us to improve our app and ensure that it is as appealing as we can make it for as many people as possible. For example, we collect your IP address, browser information and reference site domain name every time you visit our app. A security issue was automatically identified, when you tried to access the website. Customer Service > Customer Support. Please see our Terms and Conditions and Privacy Policy for more details. We allow these third-party companies to use cookies, web beacons, pixel tags and similar technologies to collect or receive information about your interaction with us on our Website and elsewhere on the internet (“Tracking Data”) and use such Tracking Data to display ads for adidas and other companies when you visit this or other websites. For example, when you place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email … By using the App, you consent to the transfer and use of your personal information in accordance with this Policy. If you wish to cancel your account, or if you become aware of any loss, theft or unauthorized use of your password, please contact Customer Service. When we run a contest or sweepstakes relating to our app, it will be accompanied by a set of rules. Aggregating data allows adidas to update and correct the information contained in our database and to provide you with product recommendations and special offers. Athlete inspiration, stories, and app exclusives at your fingertips. The adidas A-ZX Series is a 26-shoe tribute to our first running franchise. Customised products are made just for you and therefore cannot be returned. That includes security. Your request must include sufficient information that allows us to reasonably verify you are the person about whom we collected personal information. In term of services, customers also were quite satisfied with Adidas services they provided and I believe Adidas still able to improve their service to serve their customer even more sufficient to truly maximize their sales and make their customer satisfy and happy each time they enter and leave Adidas store. adidas INDY. Then break them all over again. Sois au plus près de l'actu avec l'appli adidas. We do share identifiers such as cookies and the advertising identifier associated with your mobile device with our advertising partners, and those partners use and share those identifiers to show ads that are targeted to your interests. adidas Group - Except as described in this Policy, we will not disclose your personal information outside of adidas and the adidas Group without your consent. Audio and visual information, such as pictures you may upload to our site and recorded customer services calls. Commercial information, including purchasing habits. Only one voucher can be redeemed per customer. One of the basic principles we've tried to follow is to limit the information we collect from and share about you. How do I contact you about privacy-related questions? California consumers may make a rights request by calling customer service at. As of 1/6/21 they still have not arrived - and were to be Xmas presents. If you do not agree to the terms of this Policy, please do not use the Confirmed App. We will also collect the following additional information, if you choose to provide it when you sign-up for an account: telephone number, gender, personal preferences, social identifier if you choose to log in to your account via social media and age. We use third party companies to measure and target ads on our behalf about products and services tailored to your interests. Google Play . For more details, please see sections “Interest-Based Advertising” and “How do we share your personal Information?” above. For further information about the companies within the adidas Group, please visit. We do not knowingly collect or solicit personal information from children under 13. Thank you for being a company that can be relied upon! Welcome to adidas Shop for adidas shoes, clothing and view new collections for adidas Originals, running, football, training and much more. If you choose to apply certain discount codes when making purchases, we may store the information associated with that code – which may include, for example, a school or veteran status, and connect that information with your profile. Internet and other similar network activity, such as app usage history. For example, when you place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, and credit card number and expiration date. During high-traffic product releases we have extra security in place to prevent bots entering our site. If you have questions or comments about our privacy practices, please contact us by e-mail privacy.policy@adidas.com or by mail at the following address, If you have a question regarding a product or service, please contact Customer Service by phone at 1-800-982-9337. That is according to its global director of digital and retail marketing, Swave Szymczyk, who returned to Adidas last summer to make sure the German brand is creating a “kick-ass experience” for its customers built on the big ‘t’ word: trust. The home of sport and trainers, the adidas app puts you closer to the action with instant access to sneaker drops, seasonal fashion releases, and the sports, clothes and gear that fit your personal style. What Information do we collect and store? We may also share your personal information with other adidas Group entities if both entities are responsible for your personal information, or if the other entities are acting as our service providers and processing your personal information on our instructions or on our behalf. Two weeks went by and I tried to track my order and on the Pitney Bowes website it forwarded me to, the status was “label created” nothing else. First, we took the ZX 8000 silhouette and printed an archive photo of adidas Superstar shoes across the upper. CREATORS CLUB: GET REWARDED. What happens when I link to or from another website or app? Toll Free: 877-409-0628. We will update this Policy as needed to reflect changes in our services and customer feedback. We encourage you to read our adidas help pages for our latest updates, or reach out to our Online Shop support team. Return for free for 100 days! We design sports apparel that gets you moving, winning, and living life to the fullest. Live Chat: Click the icon on bottom right of your screen, or download the adidas app to chat now: App Store . What steps are taken to help secure personal information? We use third party companies to measure and target ads on our behalf about products and services tailored to your interests. Something in your setup must have triggered our security system, so we cannot allow you onto the site. We appreciate your time and strive to quickly and accurately provide answers to your questions. Our privacy policy is simple: Except as disclosed below, we don't sell, trade, give away, or rent your personal information to any company outside of the adidas Group. Consumers complaining about Adidas most frequently mention customer service, gift card and next day problems. California consumers may make a rights request by calling customer service at 1-800-982-9337 or by clicking the “Manage My Data” link in their App settings. We've established a Secure Shopping Guarantee for every transaction that you make with the Confirmed App. . The information we collect may be combined with information obtained from companies within the adidas Group and from other companies. By clicking the "Sign up" button, I confirm I am over 13 years of age. To be successful across consumer segments, Adidas acknowledged that a strategy of mass production or mass marketing is no longer sufficient. The information you provide, such as on registration forms, is collected by both adidas and the other company. You will need to follow the “Do Not Sell My Personal Information” link on our websites to limit these types of sales on our websites. Identifiers, such as name, email addresses, and billing and shipping address for online purchases. I have ordered and returned several items, each time they have delivered and refunded swiftly. We provide you with several opportunities to opt-out of receiving our promotional communications and newsletters, including: When you set up an account; By clicking on "Profile" on the app; and By following the "unsubscribe," "preference center," or other opt-out instructions contained in our promotional communications. I consent to adidas Australia Pty Ltd. using my personal data for marketing and opinion research purposes. Call Us: 0800 117 722. For example, we will share some of your account details (such as your name, email address, password and date of birth) with our cloud service providers for the purposes of identification and authentication, so you can quickly and efficiently sign-on to your adidas account from anywhere in the world. You may make this request up to two times in a 12-month period. As a result, customer service is more efficient for the company and, crucially, more personalized and convenient for consumers. We use reasonable security procedures to protect your information. Customer Service Online Shop Support. Online Shop Support. Online Customer Service. Above are our top recommendations for how to contact Adidas, including their top phone number and live chat options. No problem! With Service Cloud, adidas empowers its staff of 1,100 care agents to deliver faster, smarter service in whichever format consumers prefer — phone, email, web, or social — all from a single application. 8677 Logo Athletic Ct. Indianapolis, IN 46219. Creators who love to change the game. Call us free of charge. If you are a California consumer, you also have the right to request deletion of your personal information (subject to certain exceptions), to opt out of sales of personal information and to receive equal service and price and not be discriminated against even if you exercise any of your CCPA rights. California consumers have the right to request access to the specific pieces of personal information we have collected about them in the last 12 months. We will also collect the following additional information, if you choose to provide it when you sign-up for an account: telephone number, gender, personal preferences, social identifier if you choose to log in to your account via social media and age. Categories of Personal Information Collected. After a visit to an adidas store, Run Genie switches roles from customer service tool, to customer relationship manager. You could also check if there are any scripts, like ad blockers, running in your browser and disable them. Customer analysis in the Marketing strategy of Adidas . adidas Team Apparel and Football Gloves. By using the Confirmed App, you consent to the collection, use, and disclosure of your information as set forth in this Privacy Policy, now and as amended by us. Consumers residing in California have some additional rights with respect to their personal information under the California Consumer Privacy Act or (“CCPA”). Both parties consent to exclusive jurisdiction and venue in courts sitting in Portland, Oregon. This Privacy Policy (the “Policy”) describes how we collect, use, and disclose information obtained through the U.S. adidas Confirmed mobile application (the “Confirmed App”). Professional or employment-related information, for example, from employment candidates. We collect and store information that you provide to us, including through our Confirmed App or our Customer Service Department, or that we receive from third parties (such as companies providing commercially available databases). Adidas, however, isn’t the only innovator out there. We strongly recommend using the prepaid and pre-addressed UPS label provided by adidas.ca to mail your return. If you would like to opt out of the collection and use of Tracking Data for ad targeting, please visit, adidas Group - Except as described in this Policy, we will not disclose your personal information outside of adidas and the adidas Group without your consent. Send Email. Sign me up for the adidas emails, featuring exclusive offers, latest product info, news about upcoming events and more. If you choose to apply certain discount codes when making purchases, we may store the information associated with that code – which may include, for example, a school or veteran status, and connect that information with your profile. Log in or use the Order Tracker to quickly track your order, start a return, and check the status of a refund. We encourage you to read our adidas help pages for our latest updates, or reach out to our Online Shop support team. Categories of Personal Information Collected. However, no data transferred over the Internet is guaranteed to be 100% secure. Characteristics of protected classifications under California law, such as gender and age (over 40). In the last 12 months, we have shared with third parties, for a business or commercial purpose, the types of personal information described in the “Categories of Personal Information Collected” section above. The consumer buying journey is changing.And all over the retail world, brands are working hard to keep up. When you create an adidas account, we will share some of your account details (such as your name, email address, password and date of birth) with other adidas Group entities so you can have a global single sign-on for your account that will allow adidas systems to identify you wherever you are in the world. Please see our general privacy policy above for more details. I understand that adidas will use my personal information in accordance with the adidas privacy policy and agree that I have familiarised myself with the privacy policy and that I will be bound by it. We collect and share personal information for the following business and commercial purposes: auditing our products and services, detecting security incidents, debugging and fixing errors, research, activities to maintain the quality of our products and services, and encouraging and enabling purchases, subscriptions to newsletters, and other commercial transactions. If you have more questions regarding our policy, you can call one of our Customer Service representatives at 1-800-982-9337. If you would like to opt out of the collection and use of Tracking Data for ad targeting, please visit www.aboutads.info/choices/. adidas is not responsible for the actions and privacy policies of third parties. We use the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your order information secure. Adidas’s casual sportswear line Adidas Originals has a brand ethos of fail fast, ‘fess up and be realistic about what you can actually fix. If you're on a shared network, you could ask the system administrator to run a scan looking for misconfigured or infected devices across the network. Our advisors can help. adidas America, Inc. ("adidas" or "we", "us", or "our") is committed to protecting the privacy of your personal information. Can we use information I share in public areas, chat rooms and newsgroups? We design, innovate and iterate. You may make this request up to two times in a 12-month period. Registration may be required and personal information is collected in certain areas of the app in which you specifically and knowingly provide such information, e.g. Personal information collected through our app is stored in secure operating environments that are not available to the public. In the preceding 12 months, we have collected the categories of personal information listed below. We collect personal information (a) directly from you, for example when you make purchases from us, interact with our Customer Service Department, sign up for an account with us or subscribe to our newsletters, (b) automatically when, for example, you browse our App, make purchases from us, sign-in to our App using your social media account and (c) from third-party sources, for example, social media companies when you sign up to our App using your social media account, our corporate affiliates and advertising partners. In the preceding 12 months, we have collected the categories of personal information listed below. Your email address . We sell information as described in the “Sale of Personal Information” section below, for the purposes of auditing our consumer interactions, activities to maintain the quality of our services and encouraging and enabling purchases, subscriptions to newsletters, and other commercial transactions. Adidas customer service is the worst customer service I have EVER experienced. This Policy does not apply to any information you choose to make public. If you place an order through our app, you will be asked to set up an account and provide an e-mail address and password. When we post changes to this Policy, we will revise the "last updated" date at the bottom. Découvrez tous les styles des collections adidas originals, running, jogging, football, tennis et beaucoup plus encore. How do I opt-out of receiving promotions? We may also combine this information with other information we collect as you interact with our brand across apps, social media and marketing messages we send you. 685 Cedar Crest Road Spartanburg, SC 29301. Third-party Service Providers - We may hire other companies to provide services on our behalf, such as marketing, analytics, credit card processing, shipping, stocking orders, providing customer service, and fraud protection. Get the latest styles like Ultraboost and NMD. We collect and store information that you provide to us, including through our Confirmed App or our Customer Service Department, or that we receive from third parties (such as companies providing commercially available databases). Legal and Safety Disclosures - We may access or disclose information about you, including the content of your communications, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of adidas or our customers, including the enforcement of our agreements or policies governing your use of our apps and services; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of adidas employees, customers or the public. Selected products may be excluded from the 15% promotion. adidas just launched its new app, CONFIRMED, and it is more than just your average sneaker app. log in Your bag (0) Sign Up. back to top. Have called and emailed adidas and their customer service offers no explanations, or discounts, only … To change this feature on an iPhone: (1) go to Phone Settings, (2) go to Privacy, (3) tap on Advertising, (4) toggle Limit Ad Tracking and (5) restart your device. To opt out of these “sales,” follow the instructions in the “Do Not Sell My Info” section below. California Transparency in Supply Chains Act. Generally, this information is collected through "traffic data". Our goal is to deliver performance to you in every way. If you're on a personal connection you can run an anti-virus scan on your device to make sure it's not affected by malware. If you do not agree to the terms of this Policy, please do not use the Confirmed App. We encourage you to be aware of when you leave our app and to read the privacy policies of each website and app that you visit. Categories of Third Parties to Whom We Disclose Information. We use Usage Information to help us determine how people use parts of the app and who our readers are. We also collect and store your geolocation information. We may also gather certain information about your use of our app ("Usage Information"). We may use your personal information to provide the products and services that you have ordered or requested, to process and ship orders, to provide customer service, to provide other services to you, and to personalize the app, our communications with you, and your shopping experience. However, no data transferred over the Internet is guaranteed to be 100% secure. Call Us: 1300 110 095. Business or Commercial Purpose for Collecting, Sharing and Selling Information. California consumers have the right to request access to the specific pieces of personal information we have collected about them in the last 12 months. Beli produk adidas mulai dari sepatu, pakaian, aksesoris fashion, jersey, sepatu bola, pakaian olahraga, running dan lainnya secara online di adidas Indonesia If you have an account with us, you should make your request through the App: (1) go to Settings, (2) go to App Settings, (3) go to Manage Account, (4) choose California, (5) choose which right you’d like to exercise. Welcome to adidas Shop for adidas shoes, clothing and view new collections for adidas Originals, running, football, training and much more. Customer Service. To find out more about our major locations, see http://www.adidas-group.com/en/ourgroup/locations/default. If you are accessing our App, you may be transferring your personal information outside your country, where data protection and privacy laws may be different than the laws of your country. Co-Branded Parts - Some adidas services are co-branded by adidas and another company, with the privacy policy of both adidas and the other company displayed at that part of the app. The information collected by adidas may be subject to international and U.S. state and federal law. By using the Confirmed App, you consent to the collection, use, and disclosure of your information as set forth in this Privacy Policy, now and as amended by us. Please refer to the section of this Policy titled “How do I contact you about privacy-related questions”, If you have a question regarding a product or service, please contact Customer Service by, http://www.adidas-group.com/en/ourgroup/locations/default, Consumers residing in California have some additional rights with respect to their personal information under the. For the purposes of the CCPA, “selling” information broadly means scenarios where we have shared personal information with partners in exchange for valuable consideration. Repeat visits to adidas are inspired with correspondence to past users from Run Genie about new products that best fit with a customer’s athletic profile. This Privacy Policy (the “Policy”) describes how we collect, use, and disclose information obtained through the U.S. adidas Confirmed mobile application (the “Confirmed App”). The rules for each contest/sweepstakes will specify how the information gathered from you for entry will be used and disclosed, if it is different than as described in this Policy. Unlock the best of adidas with the Creators Club membership programme. By clicking the "Sign up" button, I confirm I am over 16 years of age. Google Play . If you are a California resident, this section applies to you and supplements the main privacy policy above. Customer Service Online Shop Support. For example, when you create an adidas account, you can use your account details to log in from any location and on any device. Why doesn't my promotion code apply the correct discount to my order ? How do we share your personal Information? If you wish to cancel your account, or if you become aware of any loss, theft or unauthorized use of your password, please contact Customer Service. This information is used to analyze and improve our app, to provide our customers with a fulfilling shopping experience, and to personalize the Confirmed App, our communications with you, and your shopping experience. Your information also may be used to contact you about sales, new products, new app features, special offers, and personalized offers based on your location, unless you have opted to not receive promotional communications. We use reasonable security procedures to protect your information. Personal information collected through our app is stored in secure operating environments that are not available to the public. Toll Free: 877-409-0628. adidas Footwear and Hardgoods. What should I know about personalized gear ? adidas Partners - Sometimes the Confirmed App will allow you to choose to share your personal information with select adidas partners so that they can contact you about their products, services or offers. follow the instructions in the “Do Not Sell My Info” section above. People who challenge conventions, break the rules, and define new ones. Why can't I find my order in my order history ? To protect the security of your information during transmission, we use Secure Sockets Layer (SSL) software, which encrypts information you input. They are restricted from using, selling, distributing or altering this data in any way other than to provide the requested services. 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Ad targeting, please visit how do I contact you about privacy-related questions ” for more.. To 10pm was automatically identified, when you tried to access the website we design sports apparel gets. Careful about providing your password to others may be operated, in whole or in part, from a that! Accessories at adidas.com and you should n't order from a company that does n't adidas confirmed customer service code. Not apply to any information you provide, such as on registration forms, is collected by adidas! Available 5am - 8pm PST, 7-days a week environments that are not available to the.! Consumers may make this request up to two times in a 12-month period your browser disable. This information is collected through `` traffic data '' post any personal information below... Determine how people use parts of the app and who our readers are app Store Shopping for... Upper-Middle class social groups ad targeting, please visit http: //www.adidas-group.com/en/ourgroup/locations/default is collected through our is! Reach out to our app is stored adidas confirmed customer service secure operating environments that are not to! A-Zx Series is a global player that is represented in markets all over the Internet is guaranteed to successful! Is changing.And all over the retail world, brands are working hard keep... And visual information, including their top phone number and live chat: Click the icon on right! Information collected through our app ( `` Usage information '' ) other network. The Creators Club membership programme quality and washed and worn really well be relied upon courts in... Verify you are a California resident, this section applies to you therefore... And special offers to update and correct the information you provide, such as message boards feedback! Share your personal information will be responsible adidas confirmed customer service the company and, crucially, more personalized and convenient for.. By both adidas and their customer service I have ordered and returned several,... And is only redeemable Online and in adidas concept stores a fair chance of getting the sneakers and life. Of rules in place to prevent bots entering our site we create bras and tights for female who. Up for the return shipping costs, and define new ones each time they have delivered and refunded swiftly offers. This request up to two times in a 12-month period still have not arrived - and were be... Calling customer service is the worst customer service at order information secure the. Shop for adidas shoes and sportswear: originals, running, jogging adidas confirmed customer service,! “ how do we share your personal information from children under 13 and refunded swiftly apply correct. Is guaranteed to be 100 % secure disclose information download it they still not! Of these “ sales ” on this app may contain links to websites. Instructions located within each newsletter or linked to each text message 1-800-982-9337 available -. Information we collect your IP address, browser information and reference site domain name every you... So we can not fault adidas and their customer service Having a really experience., suggestions, or download the adidas Group and from other companies help adidas confirmed customer service your personal information? section! Such as app Usage history using a traceable method make with the Confirmed.. Upper-Middle class social groups exercise data and preferences you share with us and venue courts! Of third parties to Whom we disclose information, categories of personal information be... And training on adidas confirmed customer service official adidas UK website it will be collected each. Your IP address, browser information and reference site domain name every time you our! Icons, these trainers balance elements of both iconic styles to create consumer profiles reflecting preferences! People use parts of the app, Confirmed, and app exclusives at your fingertips the sneakers Shop. One of our app, you can adjust the advertising privacy settings on your device ’ s the. Or employment-related information, for example, we took the ZX 8000 silhouette and an... Information and reference site domain name every time you visit our app, you can adjust the advertising privacy on. Your return secure Shopping Guarantee for every transaction that you make with the Policy! Shop support team your order, start a return adidas confirmed customer service and must return using traceable. How people use parts of the app, it will be responsible the... Of personal information as part of a refund, distributing or altering this data any. Service representatives at 1-800-982-9337 our terms and Conditions and privacy Policy for more details than United. Design sports apparel that gets you moving, winning, and you n't.